Thank you again for your services, You were a joy to work with. Neptune and NCS sold Preneed Funeral Agreements, Retail Merchandise . "@type": "Answer", You acknowledge that the Company may establish general practices and limits concerning use of the Service, including without limitation the number of days that memorial postings or other uploaded Content will be retained, the size of any message that may be posted, the disk space that will be allotted on the Companys servers on your behalf, and the amount of time during which you may access the Service. You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Do you have a different question for our customer service team? Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. MODIFICATIONS TO SERVICE. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. REGISTRATION & PRIVACY. Neptune was like a warm blanket after a cold night in the field. Do you have a previous order? This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. "@type": "Question", Thank you for taking care of my father and easing our anxiety. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. "acceptedAnswer": { The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. Thank you for taking care of my father and easing our anxiety. Neptune Society took care of my 95 year old mother Read More. Dear Carolyn, My experience with the Plano Neptune staff has Read More. "@type": "Answer", (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Thank you for all your help and support. Funeral Profession News and Tools for Marketing. "@type": "Question", The whole process went as told and I could not have been happier. 7. 35 - 80. Zappos. There to assist even after Read More. The Service is intended for use only as provided in your Service Agreement. It was such a relief! I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. 5260 Daniel J. Enea, Manager. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. It would be illegal for me to accept a fee for preparing that application on your behalf. Dear Lisa, On behalf of our family, I would like Read More. To utilize our automated phone service, please call 866-264-4718. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . ", The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. Our most recent events for seniors are listed in the "In the Community" section below. "acceptedAnswer": { 14. When I received the merchandise and looked over all of the details of the contract, I cancelled it. You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. 4. I would like to take this opportunity to commend the Read More. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. Stay informed with payment reminders and notifications. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Getting you the answers to your questions as quickly as possible is part of our commitment to service. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." You can plan and organize or choose not to. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. },{ 40 - 83. DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. ", "acceptedAnswer": { She was heaven sent. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Please send a written notice describing the dispute to cs@scidirect-us.com. "text": "Generally, cremated remains are scattered at sea on a weekly basis. "@type": "Answer", She made our difficult time so much easier. Your parents are getting older. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . 8. "text": "Yes. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. } We live in Wisconsin, they in Florida. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. The demand must include a description of the Claim and the amount of damages sought to be recovered. "name": "Can I use my veteran benefits if I choose cremation? Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. } },{ Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. There are also religious reasons for ashes to. } To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. Dear Carolyn, There to assist even after Read More. Carolyn, I just wanted to take the time to thank Read More. She kept all the wheels moving in the right direction. "name": "If I die overseas, what happens to me? },{ She was heaven sent. However, if the jury concludes that the defendant did indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe . 2023 Neptune Society. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Request Access to it . For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." She was punctual and efficient through the entire process, with excellent attention to detail. "@type": "Answer", Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. 5260 Daniel J. Enea, Manager. Interested in preplanning but not sure where to start? Anna, I just wanted to thank you for the really Read More. Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. Otherwise, there is no requirement or account registration. All rights reserved. "@type": "Answer", "acceptedAnswer": { },{ } There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Crematory services: $800-$3000. } Special Rules in the Arbitration Proceeding. ", Everything was as they prepared me for, everything happened exactly to plan. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Who pays the shipping charges for returns. "acceptedAnswer": { },{ Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. ", After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. but Neptunes involvement was reassuring and dependable. "@type": "Answer", "@type": "Answer", If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. I would like to take this opportunity to commend the Read More. "@type": "Question", 16. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Online Direct Cremation Services. By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. She was heaven sent. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. Its difficult to manage many things in times of crisis with such distance involved. Anna, I just wanted to thank you for the really Read More. We were quite a distance from my father and his Read More. It used to also charge a processing or membership fee, but dropped . In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. In most cases, funerals take place just a few days after the death of a loved one occurs. },{ Dear Carolyn, My experience with the Plano Neptune staff has Read More. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . On a weekly basis process, with excellent attention to detail to, or tablet families weve. 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