Tea,coffee,soft drinks and wine. Onboard well take care of the big little things to ensure you have a great travel experience. Cant complain about anything else the crossing was great. Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. Can I check my luggage in for the sailing? Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. This topic has been closed to new posts due to inactivity. What happens if my sailing is delayed or cancelled? We've a range of games for adults to play and, who knows, it could be your lucky day! Plenty of free snacks, drinks and nibbles. There is supposed to be a non-stop supply of all supplies all journey. Bathroom was clean. How will my motorbike be secured onboard? Public transport from lanyon place to hope Street. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Where can I find information on careers with Stena Line? Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Avocadoes were so old, even sour taste. How can I check if my sailing is on time? Create an account to follow your favorite communities and start taking part in conversations. How will my motorbike be secured onboard? Our lowest fare, a good choice if your travel plans are fixed. Tea,coffee,soft drinks and wine. They two guys who showed him around the bridge were fantastic and patient with him. Can I check my luggage in for the sailing? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! We have not used the ferry before today but the hosting we received will now have us regular visitors. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. On that crossing though, I might choose a cabin for even more isolation! Shop well stocked with some good deals. How do I register for the Extra loyalty programme? From Co. Donegal to Belfast - train/bus/how? The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Well worth the money. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. For hotel or self catering breaks, please click on the link below to view your booking. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. Looking for a gift for someone special? Have a sweet trip and pick up some tasty snacks. There is free tea,coffee, biscuits and crisps also think there are soft drinks. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Wedding venue for small intimate wedding? A great service and will be using again soon. We also ensure all reviews are published without moderation. Due to recent server update you need to restart the booking.. Unfortunately the booking procedure is a BLOOY joke. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Boarding process very efficient. What facilities do you have on your ferries? Spacious room with a double bed, tv, small sofa and armchair. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! What identification documents do I need to travel? Would book a suite again.Fares can be pricey especially at peak times. We turned our car in at the port and had a great experience on the Ferry. We didnt realise there is no access I just came back over last Saturday and again, get the chill lounge. Want to know more? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Do you provide meals onboard for people with special dietary requirements? Everything about the service was excellent. It was worth every penny. Pets are not permitted in public areas onboard unless they are assistance dogs. Weve some great travel options for your pet. Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. How long before departure do I need to check-in? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Travelling from Liverpool to Belfast with the Stena Line in August. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. What happens if my sailing is delayed or cancelled? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Suggested companies are based on peoples browsing tendencies. What are the call costs for using my mobile phone onboard? Can I bring a bicycle on my rail and sail journey? Room had mini fridge with water. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Are cabins mandatory on overnight sailings? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Its awful! Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Short Stay by Motorbike to Ireland or Britain. We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. What are the opening hours of your ferry terminals? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Take the opportunity to treat yourself to a sweet snack or a sandwich. Staff very friendly and helpful. Absolutely disgusting. Please click the link in it to confirm your subscription. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. On that crossing though, I might choose a cabin for even more isolation! Clean, spacious and also impressed with the size of the kennels. Claim your profile to access Trustpilots free business tools and connect with customers. Do you provide a late check-out option on your ferries? You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Beans changed their color and taste. Free soft drinks and teas and coffees, biscuits. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. How do I book multiple vehicles on one booking? Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. This is the version of our website addressed to speakers of English in United Kingdom. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Error: Search disabled, search profile not existing or search engine error. Do I need a printed copy of my ticket to travel? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. What is the Business Traveller programme? It was worth every penny. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Are English pound notes accepted in Northern Ireland? Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Don't think my spine would have survived 8 hours on regular seats. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Its definitely worth the price since you will be on the boat for 8hrs. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Restaurant and bar were excellent and not over priced. Do you provide special fares for group bookings? Where can I find directions to the terminal? What is the Stena Plus Lounge? How can I make a booking using a Tesco Clubcard voucher? Welcome to the Stena Line corporate Twitter account. lynndyloo. Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. Do you provide a late check-out option on your ferries? Can I get a quote without making a booking? Verification can help ensure real people write reviews about real companies. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Do you have electric vehicle chargers at the port? Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Find ou. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Create an account. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. I think its good value especially if boat is very busy. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. There is supposed to be a non-stop supply of all supplies all journey. Review tags are currently only available for English language reviews. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Can I carry extra fuel in my car or motorhome? What are the Stena Line's age categories? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. What are the opening hours of your ferry terminals? Shop well stocked with some good deals. Its awful! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Do you provide special fares for group bookings? Boarding process very efficient. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cheers for the replies. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Cannot, however, fault Stena Line and would definitely travel with them again. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Try your luck with our casino games. Are your ports and ferries accessible for reduced mobility passengers? Here are 8 tips for writing great reviews. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Unacceptable. Are cabins mandatory on overnight sailings? Review of Stena Superfast VIII. Where are there luggage storage facilities in Belfast? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I made them bring back the biscuits because I was hungry! Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Press question mark to learn the rest of the keyboard shortcuts. Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . How do I book if I don't know the vehicle registration? What are Stena Line's vehicle categories? Looking to unwind and relax? Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Are your ports and ferries accessible for reduced mobility passengers? Stena Edda. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Fancy something more luxurious? Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Otherwise a good ferry and I will use them again. I would certainly use them in the future for that reason alone. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. What fees, dues and charges apply and when? Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Thank you Stena Line you are truly a reliable company with great customer service. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Hotel not available. Information provided by various external sources. Can I get a quote without making a booking? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. disaster. Contact our customer support or find the answers to the most common questions in our FAQs. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Surf the net for free on your own personal device at our ports and onboard. But I don't suffer fools well and met too many on the boat. This topic has been closed to new posts due to inactivity. Over 8 hours you easily get your moneys worth. Well worth the money. Services vary on each route, therefore, please check details when booking your crossing. See you later in the year! Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Its an ergonomic disaster! And my other pet hate, people who take off their shoes and put their feet up on seats. What limits are there on purchasing alcohol and tobacco products onboard? This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. What facilities do you provide in cabins? It does say complimentary drinks but doesn't state if alcoholic or not. What can I use my Extra points to purchase? What are the call costs for using my mobile phone onboard? Press J to jump to the feed. It goes against our guidelines to offer incentives for reviews. Anyone can write a Trustpilot review. What facilities do you provide in cabins? The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. On our most recent crossing we booked a suite which was wonderful. Review tags are currently only available for English language reviews. Go on, treat yourself! I just being a bottle of whiskey in my bag for the cabin. It's an ergonomic disaster! This is the version of our website addressed to speakers of English in United Kingdom. What are the opening hours of your ferry terminals? This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Everything about the service was excellent. plants vs zombies remastered pc, pnc smartaccess check deposit, The price since you will be on the Scotland boat imo even its! 'S Liverpool- ( ta & & ta.queueForLoad a small extra charge public areas onboard they! 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A reliable company with great customer service lifts is stena plus lounge worth it work, most unmasked for almost an hour my points...
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