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Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. How do I renew my bus pass in Northumberland? If it has already expired, please call 0345 678 9088 to arrange a renewal. 5 Other ways to apply. What should I do? You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Senior HOLO cards available at all Satellite City Halls on Oahu If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. It is being used by the person whose photograph and name appears on the pass. Can I use my disability-related with a companion bus pass in other parts of England? For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Major investment in boroughs schools continues! How did the American colonies actually win the war and gain their Independence from Britain? new pass.. Read and contribute to the 20 readers' comments . If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Your bus pass will be renewed automatically. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. For further information contact: The National Rail enquiries telephone number is 08457 484950. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. What is the cause of the card not working? Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Alternatively you are able to renew your vouchers online. You may need to provide proof of your new address. If you have not received either a letter or full pack call us straight away on 01452 426265. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Changes to personal details If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If you do not have your current pass, then please contact us. This might be a letter confirming your eligibility and asking if you wish to renew. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You should have received all the information you need by now. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. These cookies track visitors across websites and collect information to provide customized ads. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Higgins, Telford & Wrekin Councils Customer Services Manager, said. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. I have applied for my new bus pass, what should I do with my current pass? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. There is no need to contact us until we get in touch with you. In the unlikely event that your pass does not arrive, you should call 01452 426265. Advice for bus pass holders whose cards are about to expire Age-related travel pass - Norfolk County Council For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. The new pass is free. Open all. We only need this if you want us to contact you and we won't keep it once we've replied. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Blackburn with Darwen: Concessionary bus passes will no longer be renewed automatically. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. We also use third-party cookies that help us analyze and understand how you use this website. Please provide them with as much detail as possible about the journey you wished to make. Older person's bus pass | Leicestershire County Council Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. *A. renewed people had to fill in forms and submit photographs but we have scrapped If your current bus pass is due to expire within the next month, this is an indication that we . Please ensure that you keep us informed of any changes to your name or address. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Daily fare: $2.00. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Before your pass expires, we may send you a letter inviting you to renew it manually. Nexus issues important update on free bus pass renewals The passes will be sent out automatically but people should call the bus renewal hotline . Renewing your bus pass or reporting it as lost or stolen This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. It is no longer. Application forms for the 'English National Concessionary Travel Scheme . Travel passes and concessions - City of York Council The way of applying may be different to the way you applied in Gloucestershire. State pension claimants who apply directly through their local council should be aware. Your older person's bus pass is valid for four years. Can you renew your bus pass online? - Wisdom-Advices Currently this is at age of 66. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. For those people needing to apply for their renewal this too can now be done byApplying online. This can be your email address or set to something memorable for you. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Over 60 travel concessions & bus pass | Age UK However, you may visit "Cookie Settings" to provide a controlled consent. What happened to the baby in Joy Luck Club? Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. You do not need to renew an igo card. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. These are mostly people who have held a bus pass since at least 2008 and will now be . How to renew your bus pass | Shropshire Council This can be done online or at a participating library. Free travel before 9.30 am on infrequent services. Where can I get a bus pass for an older person? Renewing your Bus Pass. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Please let us know if you no longer require a bus pass. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Lee five years Renewing, updating or cancelling a bus pass - Thurrock Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. You can apply for a disabled persons bus pass if you are a Medway resident. You will need to apply to your new local authority for a new pass. You can apply for your renewal bus pass online. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. My new bus pass has been refused by the driver. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. How does violence against the family pet affect the family? The form will ask for a new passport-sized photo, which will be printed on their new card. with no need for anyone to fill in any forms or submit any photographs. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Essex County Council is not responsible for this. To get an older persons bus pass you must 2 Apply to your local council. This can be done by visiting a participating library only. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Apply for your bus pass by visiting the GOV.UK website. All content 2023 Southend-on-Sea City Council. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Hampshire County Council Concessionary Travel Scheme - General Terms No, your bus pass cannot be used on National Express services. How long does it take to renew an older persons pass? As a general rule, it is usually cheaper to call during the evenings and weekends. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Will receive a renewal form, as evidence is required to obtain a new pass. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. You don't have to do anything, unless you have moved since we sent you your last pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. pensioners. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Most young disabled (under 16) pass holders should have received a short form to return. Your new pass will be valid for 2years. This cookie is set by GDPR Cookie Consent plugin. GCC understand there was a discount being offered for some local train travel. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. The county council will not reimburse you for any charges levied by medical specialists or advocates. Renewing an older persons bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Disabled person's bus pass . Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. English bus passes are not accepted in Scotland and vice versa. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Residents are. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. What time can I use my bus pass outside of Gloucestershire? You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Can I use my pass on Trains? 3 Post office. Alternatively, you can renew your pass online. Concessionary bus pass and travel vouchers - Borough of Swindon Can I use my English senior citizen bus pass in Scotland? The day and date you experienced difficulties. Renewing, updating or cancelling a bus pass. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Older Person's bus passes will be renewed soon. Bus Your browser does not allow scripting so some of the features of this page may not work. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. This The list of these services is on the GCC web site, under Transport. Apply for a new age-related pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Renewing an older persons bus pass | East Sussex County Council If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Disabled person's bus pass There's no central provider of the disabled person's bus pass. You can apply for your renewal bus pass online. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. This cookie is set by GDPR Cookie Consent plugin. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Can I use my pass on Trains? Please still, Older Persons bus passes will normally be automatically renewed. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Other Scottish passes arent accepted on the trams. If you send us different evidence, your pass may be delayed or refused. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Bus pass renewals - Travel Devon This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012.