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Please see our partners for more details. Only two of the pools are heated and these are only heated in the Winter. Daytime Activities The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price All Day Activities and Entertainment - Excellence Riviera Cancun Also, the water was way too warm for almost all the pools. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. The resort is right beside the beach town of Puerto Morelos. Located a 25-minute drive from the resort. Something new, they now take your picture at check-in, probably for security reasons. It is not necessary. The pools are kept very clean, we noticed the staff doing tests on the water every night. They even take the time for issues like crunchy bacon vs chewy if you have a preference. Entertainment team was excelente! Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Federal 307 Chet-Pto. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Spanish Hotel Firms Will Build Jamaica Worker Housing. They were waiting with a very comfortable luxury SUV for us outside the airport. Pools: The pools are gorgeous and relaxing, but get our first complaint. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. On top of everything, the entertainment team was superb. Frequently Asked Questions | Covid-19 Info - The Excellence Collection Other than requiring masks the Cancun airport was operating like it always has. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort We liked it so much we ate there three times over our ten-day stay. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Juarez, Km 324 - 342, Mza. We estimate they took away about 25% of the pool chairs and restaurant seats. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The Mile Spa is a solid offering. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit Is parking available at Excellence Riviera Cancun? Youll be escorted to your room and your bags will be with you momentarily. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. If everybody just left them in the water when not in use, there would be more than enough available. Airport - Arrival was quick and easy. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 Health & Safety Protocols | Covid-19 Info | The Excellence Collection If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. 24,051 reviews. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Please, receive our warmest regards from The Excellence Collection. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. The bartenders are great and fast. Our driver wore a mask and we did too in the enclosed space. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. As you pull up to the hotel a bellhop will be on hand to take your bags. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. The front desk already had our test scheduled based on our departure time when we checked in. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. All the house wine is the same at every bar and restaurant and it's really bad. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Excellence Riviera Cancun: Top Notch. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! This category only includes cookies that ensures basic functionalities and security features of the website. They were waiting with a very comfortable luxury SUV for us outside the airport. Plus, makeup and hairstyling for the bride. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Excellence Riviera Cancun Resort in Mexico: A Complete Review & Guide There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. If you go to dinner earlier, the wait will be short or nonexistent. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Because the staff are so inviting, the crowd that comes here were just as friendly. What are some restaurants close to Excellence Riviera Cancun? You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. Federal 307 Chet-Pto. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. Please, receive our warmest regards from The Excellence Collection. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Six meandering pools wind through their grounds. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bike ride is a great escape from this great escape. Its worth it to avoid stairs and ease of pool access during the day. What food & drink options are available at Excellence Riviera Cancun? These are just some of the people that make the ERC so special for. All of the shows were amazing. Taxis in hotel zone are safe When we stayed there in the rooms there were 4 bottles of spirits. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. Is it safe to get a taxi from Cancun airport? I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. . The building could use some maintenance. For this trip, we got a spa view swim out. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. This is the version of our website addressed to speakers of English in the United States. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. They no longer give you menus at the restaurants, probably for safety. Tudsz-e dohnyozni az Excellence riviera cancunban? Wonderful!The focus is on keeping you safe. It might be a good idea to research some of . You can also put your name in to return later and get a drink or enjoy the live entertainment. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. Other than requiring masks the Cancun airport was operating like it always has. The resort and rooms are beautiful. We were lucky to get one for the end of the week. Its authentic Mexico and well worth a visit. We estimate they took away about 25% of the pool chairs and restaurant seats. We really appreciate your detailed feedback. Tripadvisor performs checks on reviews. When choosing an all-inclusive resort I think the food is the most important element we look at.