Move Your Service It makes managing your PAYG energy easy. To get a new electricity key, simply call Boost on 0330 102 7517 and tell them you need a new key. Click Energy has three different email addresses - the right one for you depends on why you want to get in touch with the provider. Pay Bill; Login; Contact Direct Energy. Please enter a phone number. Saturday from 9am to 4pm. You can contact us the following ways - Telephone Call us directly on 0800 1 070732. Vend added to your portal page. Text HELP for instructions and a customer service number. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. View reports and bills. Change Location. We are NI's top electricity supplier Top up from as little as 5 We put you first, by putting you in charge Save stacks with Clickbacks Friends with Benefits Just low-cost energy Compare & Switch - Are you prepared? Customers with questions about Click Energy plans can call their sales team at 1300 669 432 during the week from 8am to 6pm. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Government EPG Scheme. This kicks in when you have used up the 1/2 emergency credit automatically provided. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. In Which? As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Customer Helpline number 0333 103 9575 Necessary to provide basic functions of the website such as page navigation. Download our app today where you can top up your account, borrow a 5 and loads more. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. FAQ. Speak to an agent or see more plans for free ! Switch to us Why Choose E? Another Click Energy NI contact method is the suppliers online live chat. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. If theres something else you want to talk about, there are a few other ways you can contact Boost to find the answer to your questions: The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. We may receive a commission from selected partner providers on the sale of some products and/or services mentioned on this website. Melbourne VIC 3000. Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. By pressing "submit", you're signing up to receive emails about our special offers and promotions. So, has Click Energy been able to achieve that aim? These cookies allowed us to study how users navigate on the website. Customers looking to subscribe to an energy plan with Click Energy are able to do so online. Click Energy is an electricity supplier based in Derry, Northern Ireland. Britain's Best Prepayment Energy Supplier | E E is a British owned energy supplier based in Birmingham. You can opt out at any time by clicking "unsubscribe" in an email. She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. You'll be able to view detailed information for the available plans. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Just the way it should be. We dont blame you, they come with so many great benefits, such as: Did you know that with a smart meter you may never have to submit a meter reading again! Download our app today where you can top up your account, borrow a 5 and loads more. Like topping up online, you will need to provide your KPN in order to complete the process. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. Before making any decisions, Selectra recommends you conduct your own research. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Once logged in, customers can manage their energy account, including monitoring their energy usage and topping up credit when needed. And Joy. Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Click Energy: Reviews & Thorough Top-up Guide, Where To Get the Best Moving Boxes in 2022, The amount you want to top up (from 5 to 175), Head to the clickenergyni.com homepage - you can do this by typing Click Energy NI into your search energy and clicking the result that reads Click Energy - Northern Irelands Low-Cost Electricity. Lets break them down. Main Menu. This is also true for the live chat - it is only live during these hours, meaning you will not receive an immediate response if you message outside the operating times. Hours: 7:30am - 8:00pm CT Monday-Saturday. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR With these type of plans, your rates will fluctuate based on market movements. Enough to keep your critical circuits running for over 2.5 days with no recharge needed. Find the one that reads. Selectra UK is not affiliated with this energy provider. That means as of January 2020, all of their electricity comes from renewable sources. Looking to compare energy suppliers?Leave your phone number to request a call back from us! ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. This is a free service that can offer you independent advice about how to proceed. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. But in the absence of any new data over the last few years, it is hard to know if customers are still satisfied. Have a question? It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. If however, you find switching to ClickEnergy difficult, we're here to fix that. Boost is encouraging the installation of smart prepayment meters across the country, working alongside the Governments initiative to become carbon net-zero. Cookies used for marketing and advertising purposes. There were also some issues around topping up and some customer service issues reported. 1. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. Call us now and talk to an expert. Let us help you out with your query. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. You only have to top up once as your credit will be distributed to whichever meter needs it. Moving house? Selectra.com.au is free to use, and the commission we receive does not affect our opinion or the information we provide. news@directenergy.com. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. 1.Phone: What's the EE top up number? Alternaitvely, you can top up by text. How do I renew my plan with Direct Energy? Value must be either 11 or 19 digits in length. To do this, text 'TOPUP*' followed by the amount you want to top up to 66121. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. radar. GET ANSWERS to frequently asked questions. Our Clickbacks scheme is helping customers save more this new year. Top up with PayPoint You can also top up your Click account at a local PayPoint store. A call to us is included in your inclusive minutes package. Login details saved for quick login. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house! The supplier also has a number of different contact methods to try if you cant get through over the phone, including email and a live chat. * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. Click Energy online chat support is alsoavailable during working business hours (AEST) so you can contact Click Energy from anywhere in the world. It was set up with the aim of creating a new type of energy provider that puts the customers in charge of their energy. which is supplied to our customers as well as the environmental impact Gas leak? Text STATUS to get updates on existing outages. Click Energy in 2022: Prices, Reviews and Contact Details, We compare the market to find you the perfect deal. All business queries should be directed to [emailprotected]. (Mon - Fri: 8:00am-6:00pm ET) Or leave us your details and we will call you! We are open Monday - Friday from 8am to 8pm Saturday from 9am to 4pm. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Showing North America. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. The costs associated with this tariff can be seen here: Click Energy also offers fixed-rate tariffs next to their variable rates. have hindered its growth and left some customers unhappy. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Houston, TX 77002, Small Business Energy & Large Business Energy, Direct Energy ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. The correct email address for information on this tariff is [emailprotected]. No 1 in the Consumer Council's Customer Satisfaction Survey. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. If having a smaller supplier that can still grant you benefits like discounts and loyalty points then maybe Click Energy is the best supplier for you. If you would prefer to do your Click Energy top up over the phone, you can ring the provider's automated top up phone line on 0800 1 070 733 for free. There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. 100% accurate bills, all the time. 15 drops of citronella. If you are switching suppliers, we will notify your current supplier of your switch. The Click Energy login process is quick and easy; lets break it down step by step: If you have forgotten your password, you can easily set a new one. By continuing to browse, you accept the use of cookies. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. Top up any phone in any country fast and easy. Ths number is also suitable for Smart PAYG+ customers. What country is your account based in? 1-888-925-9115 Click your state below to view offers in your area. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. Find the contact information you need, send a message to our customer service team or check out our frequently asked questions. With a traditional meter, its easy to lose your electricity key or gas card, or for something to go wrong. Luckily, with Boost, its easy to get a new one. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. For domestic customers, the correct email address is [emailprotected]. A customer service agent should reply to you in no time. We're here to save you money Great Prices Dual Fuel Loyalty Credit Cookie Notice: By continuing to browse, you accept the use of cookies. Free Service. Trustpilot reviews also lean towards the negative. To do this: Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? 020 3992 7717 Or get a callback As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. Residential; Business; . We have tools and resources to help manage your natural gas service. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. FIND OUT MORE . Check when you are due your 600 energy . Please be advised that you are not renewing with your current rate and plan.