Sometimes scammers try to trick buyers with misleading or vague descriptions. Describe the items you are selling in detail. Text messages only. It is a legitimate e-commerce marketplace that connects buyers and sellers. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Take note of items that you can't sell on Mercari. Which is better Mercari or Depop? I would say that 50 percent maybe more of the jordans on mercari are fakes. All products and company names are trademarks or registered trademarks of their respective holders. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. And the seller is still selling on Mercari. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. made of materials that cannot be detected with a metal detector. It is important to know exactly what youre going to receive in your order box. You can easily learn as you go. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. Dont wait and get yourself into my situation. Note: Kitchen cutlery and multitools that include knives are Have a look at the items in your home you are not using. Then Mercari said it was over their 3 day allowance for returns. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Dont buy from Mercari. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. There is a scam in process. When it arrived I tried it and it didnt fit. Ive stopped buying or selling on Mercari. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. I sell supreme clothes on Mercari. What you can sell You can list almost anything that can ship. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety They have some great deals on designer jeans & clothing. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. They have wasting my time, tape, and energy etc. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. You will need to enter your email and name and come up with a password. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login For approved returns, Mercari provides a free shipping label to the Buyer. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Once an order is placed, make sure to ship the item as soon as possible. There is a 10% selling fee for each item on Mercari. Mercari actually won't even let you list a replica. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. This could include: "Imitation Apple earpods" Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. Mercari doesn't care about the replica sellers. The button fell off as well . You can check the Mercari return policy guide if you have any questions regarding that. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. The description is where you write your listing title, description, and hashtags. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. Worse the money earned goes to gangsters and terrorists. I provided all the details to Mercari and they didn't further investigate the seller. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Please contact the moderators of this subreddit if you have any questions or concerns. Bob Taylor (Keep on Punching). They can have it. such as: Ebooks, PDF files, user generated content (UGC) or items for online Mercari is NOT a safe place to buy. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. They are the worst. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Your comment is confusing and unclear. Items, listings, photos or content that promote or glorify hatred, No date has been set for sentencing. When you get a sale, the company will email you a printable shipping label. What does that mean literally came from a replica site? When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. Measure your clothing item. You wont be able to request a return or refund after that period. 2023 Crosslist BV. Never used Mecari but had two fraudulent items charged to my card. What a well organized, completely thorough, tutorial! Their shipping is HORRIBLE. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. i know some of their support are annoying as hell but you might get a better customer support. Most sites to sell things have account setups that take hours to complete. Dont ever buy from this place buy from a legit marketplace! tracking number incorrect, ordered a few weeks ago, still hasnt come. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Im moving to Amazon & Shopify. Well my experience was mixed. Selling loose (unset) precious gemstones such as rubies, sapphires, How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. Mercari also provides $200 in shipping insurance as well. . So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. do not sell on Mercari. You WILL NEVER, NEVER get actual help. Ebay removed the listing because it was not authentic. It is not difficult to know whether it can still increase women. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs Note: For brand-name products, serial numbers or receipts must be I initiated a return. Hopefully, this guide helps you with your online selling journey. 07-05-2014 They wanted photos from every possible angle within 24 hrs! My direct deposits are on hold until 8/10/2018. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . 1. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. That goes both way. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Did not see the email right away. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Both of these sellers have excellent ratings : /. The way Mercari operates is deceitful and evasive. Did you check the seller reviews and description before buying? But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! You can reach out to the customer support team if you feel that this warning message might be a mistake. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. Do not use them. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete.